database error will not load PT2

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database error will not load PT2

Postby whiteflash » Fri Mar 27, 2009 11:25 pm

receive this error when loading PTV2

Could not find c:\programFiles\Pokertrackerv2\hhdb.mdb

Any suggestions.Was working fine until today. Nothing has changed on my computer?



[ img ]
whiteflash
 
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Re: database error will not load PT2

Postby ptrack pat » Fri Mar 27, 2009 11:37 pm

Did you delete the file? Look in the recycle bin for it. If it's not there, go to the c:\program files\poker tracker v2 folder. Is there a file called hhcopy.mdb there? If so, rename it to hhdb.mdb and try it again.
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Re: database error will not load PT2

Postby whiteflash » Fri Mar 27, 2009 11:48 pm

no I didnt delete the file. Remaned HHcopy.mdb >hhdb.mdb

Still receive the same error when starting.?
whiteflash
 
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Re: database error will not load PT2

Postby ptrack pat » Sat Mar 28, 2009 12:05 am

Either you renamed it wrong, or you are using Vista and not running the program as administrator like you need to be. Are you using Vista? If so, see this FAQ... viewtopic.php?f=30&t=1378
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Re: database error will not load PT2

Postby whiteflash » Sat Mar 28, 2009 12:16 am

It is being run as Admin. Like I said I have changed nothing. I renamed the flie- Does this look correct?ODBC Microsoft Acess Driver Login failed is what the error box is titled not sure?
[ img ]
whiteflash
 
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Re: database error will not load PT2

Postby ptrack pat » Sat Mar 28, 2009 12:38 am

Does Vista prompt you to cancel/allow PT to run? It should.
Right-click on the PT desktop icon and select "run as administrator" from the popup menu. Do you still get the same error?
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Re: database error will not load PT2

Postby whiteflash » Sat Mar 28, 2009 10:45 am

ptrack pat wrote:Does Vista prompt you to cancel/allow PT to run? It should.
Right-click on the PT desktop icon and select "run as administrator" from the popup menu. Do you still get the same error?


Vista prompts me to load the program.

1st error is the box ODBC Microsoft Acess Driver Login failed. Inside of the error box its says Could not find c:\programfiles\pokertrackerv2\hhdb.mdb

You hit ok on this box and it come up with a login screen here is a pic.
[ img ]

not sure what I should be doing with this box if anything?
whiteflash
 
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Re: database error will not load PT2

Postby ptrack pat » Sat Mar 28, 2009 2:11 pm

Right-click on the link below...
http://www.pokertracker3.com/products/P ... s/hhdb.mdb

select "Save As" or "Save Target As". When prompted, navigate to the c:\program files\poker tracker v2 folder and tell it to save there. Does it prompt you that it will overwrite an existing file of the same name? If so THEN DO NOT allow it to do this. If it doesn't, if it just puts the file there then you did not rename the backup file correctly, it must have some other name. Show me a screen print of the c:\program files\poker tracker v2 folder so I can see the list of files.
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Re: database error will not load PT2

Postby whiteflash » Sat Mar 28, 2009 3:04 pm

ptrack pat wrote:Right-click on the link below...
http://www.pokertracker3.com/products/P ... s/hhdb.mdb

select "Save As" or "Save Target As". When prompted, navigate to the c:\program files\poker tracker v2 folder and tell it to save there. Does it prompt you that it will overwrite an existing file of the same name? If so THEN DO NOT allow it to do this. If it doesn't, if it just puts the file there then you did not rename the backup file correctly, it must have some other name. Show me a screen print of the c:\program files\poker tracker v2 folder so I can see the list of files.


It did not ask to overwrite the file.
[ img ]

Appreciate your help.
whiteflash
 
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Re: database error will not load PT2

Postby ptrack pat » Sat Mar 28, 2009 4:20 pm

You need to turn on file extensions because you probably named the file hhdb.mdb.mdb with 2 files extensions.

On Vista, you have to do that following the directions here...
http://www.tech-recipes.com/rx/1269/vis ... extensions

Now, do you see a file called hhdb.mdb.mdb ? If so, rename the current hhdb.mdb file to hhdb.old - rename the hhdb.mdb.mdb file to just hhdb.mdb and then try PT again.

TO RENAME A FILE, just right-click on it and select "rename" from the popup menu.
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