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table tracker

PostPosted: Mon Apr 13, 2015 7:13 pm
by triplef
issues i have noticed since last update.....

#1 when you scan, nothing comes back.. or almost but its really faster... seems your caching is working.. a bit to well ? seems the lag behind finding a table and going there the buddies are not there no more....
#2 table open problem... subbmiting buf report as we speak.
#3 how does one use your builtin scoring ? higher scores = weaker players ? i see

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26 hands.. middle score, but has -60 bb/100...

#4 anyway to filter out ourselves ?
#5 anyway to configure not only minimum hands but also minimum vpip ? or an option to add to your builtin score ?


logs analysis...

seems pt thinks it opened ps table but not ....

2015/04/13 19:18:11.997 [01837]: [- Main -][wpTableTracker] Attempting to open table: Penelope
2015/04/13 19:18:14.568 [02571]: [- Main -][wpTableTracker] Function returned. Result: 1
2015/04/13 19:18:16.020 [01451]: [00035A5C][ptQueryCtrlBase::Populate] Thread [0x00035A5C]: Begin
2015/04/13 19:18:16.057 [00037]: [00035A5C][ptQueryCtrlBase] [wpTableTracker Table Details] Population took 37 ms
2015/04/13 19:18:17.036 [00978]: [- Main -][wpTableTracker] Attempting to open table: Ausonia III
2015/04/13 19:18:19.537 [02501]: [- Main -][wpTableTracker] Function returned. Result: 1
2015/04/13 19:18:21.295 [01759]: [00035A5C][ptQueryCtrlBase::Populate] Thread [0x00035A5C]: Begin
2015/04/13 19:18:21.370 [00075]: [00035A5C][ptQueryCtrlBase] [wpTableTracker Table Details] Population took 74 ms
2015/04/13 19:18:23.079 [01708]: [- Main -][wpTableTracker] Attempting to open table: Parsifal II

Re: table tracker

PostPosted: Mon Apr 13, 2015 7:39 pm
by triplef
i might add that ps updated 3 times in last 2 days as well, maybe the hook changed, and since we dont see why it returned 1... i do know that the ps client switches to that quick page.. not the main lobby

Re: table tracker

PostPosted: Tue Apr 14, 2015 3:38 am
by WhiteRider
#3 - yes, higher scores are weaker players, but you need more hands than that to get a reliable score.
#4 - TableTracker just gets a list of seated players, and data is shown for all players, and you aren't filtered out.
#5 - You can add your own filters and custom scoring system via the Configure window. Check out the TableTracker guides.

For table opening make sure that the Main Lobby is set to the individual tables view - if it uses the combined views then individual tables can't be opened. We're aware that it switches the view to the Quick Seat view, and I'll remind the development team about that and see if it can be avoided.

Re: table tracker

PostPosted: Tue Apr 14, 2015 10:36 am
by triplef
i doubt it...

been playing for 1 hour 8 tables i have stats on users.... table tracker returns 0 tables...
also sometimes it resets the scoring system to none... you need to go back to configure -> builtin... not sure why neither

Re: table tracker

PostPosted: Tue Apr 14, 2015 11:14 am
by triplef
heres a new one.....


click buddy icon -> click one buddy -> click buddy icon to hide, click search

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Re: table tracker

PostPosted: Tue Apr 14, 2015 4:10 pm
by kraada
Please restart PT4 using the logging enabled link on your Start Menu, reproduce this problem and then report it via our support system with the log file - that will help us figure out what is going on here and get it fixed for you. You can find that file by clicking File --> Show User Data Folder in the main PT4 window - the file we need is the text file called PokerTracker4 that is in that folder.

Re: table tracker

PostPosted: Wed Apr 15, 2015 9:24 am
by triplef
i have done that, and keep getting canned responses...

you can try on your side.. click buddy in the table tracker, then start search ;)

Re: table tracker

PostPosted: Wed Apr 15, 2015 3:57 pm
by kraada
I only see one ticket under your account that was related to the "Games View" within the PokerStars lobby that was resolved (and added to our FAQ fwiw). Please do create another ticket for this issue.